Template Step-by-step Article
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Template Step-by-step Article

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Article headline(H2) with the user's problem phrased as a goal

Article introductory paragraph which should contain either a description of the feature, or framing the problem for the user. Introductory paragraphs should not contain the word 'overview' and not longer than this section. How to phrase it as a goal: "Manage client worklists"   instead of "Address book worklists"    

Feature X is a sub-feature of Feature 1. You can access the feature by navigating to File > Something > Feature 1 > Feature X


Create a new group (H3)

  1. Navigate to File > Something > Feature 1 > Feature X. 
  2. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. 
  3. Insert an image if it helps describe where a user should look. Remember to click on the image, click the Style button, and select Rounded + Shadow. 

Do the next thing (H3) 

  1. Do the first thing. 
  2. Then, do the second thing, which comprises of several steps:- 

a. First step (H4) 

  • Fill in this field 
  • Fill in the next field 
  • Conclude by checking this box and the Next button.

b. Second step (H4)

  • Fill in this field 
  • Fill in the next field 
  • Conclude by checking this box and the Next button. 

 The thing is now successfully done. 

Optional item: Client might want to do this extra thing
These things can be done following the first thing: Thing 1, Thing 2, Thing 3. See the linked articles for help to complete these. 

Troubleshooting (H3)

What if this step by step throws up common errors? We can help our users out by including commonly raised problems here. 

For example, if a client is confused about the difference between Approved and Accepted invoice statuses, we can write "My invoice is Approved but nothing happened. Help!" 
Definition of the 2 statuses, link to article about this. 

New more help? (H3)

Please contact support call 02 8115 8090 or email support@jobbag.com


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